Contact information
Get in Touch
We're a small operation out of California — no call center, no ticket queue, no robot asking you to describe your issue in 25 words or less. Just real people who actually read your email.
Email us: hello@studio386.com
Whether it's a question about your order, a sizing issue, a product idea, or you just want to tell us what you think — we're here for it. We usually respond within 24 hours, often faster.
Based in California.
Before you write
A few things that might save you a trip to your inbox:
- Order status or tracking? Check your confirmation email — tracking is sent the moment your order ships. Most orders ship within 3–7 business days.
- Returns or exchanges? See our Return Policy. Change-of-mind returns are usually handled as store credit — no need to ship anything back — and we replace defective or wrong items no questions asked. For anything returns-related, email returns@studio386.com.
- Shipping questions? See our Shipping Policy for processing times and international orders.
Still need us?
Drop us a line. We don't bite.